Enhanced Customer Portal

At Eclipse Scientific Group we pride ourselves on our ability to deliver exceptional service with uncompromising quality and integrity. We believe that by working with our clients in a true partnership we are able to provide a service that not only meets their needs now but also in the future.

To ensure we continue to lead this diverse and ever changing industry, we invest significantly in innovation and embrace emerging technologies, pushing the boundaries of efficiency and quality. By partnering with Eclipse, you will experience scientific testing at its very best.

As part of our on-going investment in technology, we are delighted to present our enhanced Customer Portal.

Fast, Efficient Access to Results

The Portal is a web-based solution, built on technology selected specifically to provide unprecedented performance and secure access to your results as they become available. The intuitive interface ensures your users are able to easily navigate and access their information with minimal effort.

• Secure web browser access – no software installation required

• All information is available in a clear, concise grid format                               

• Simple and advanced searching capabilities

• Quickly filter your results by status

• Header sorting on all columns

• Export all raw data to Excel

• Download approved certificates

Simple, Effective Sample Registration

We understand that registering samples can be time consuming and can often result in undetected errors. With this in mind we have created a module for sample registration that requires minimal effort, significantly reduces errors and is fully traceable. By simply selecting relevant options, the system quickly registers your samples and submits the information to the appropriate laboratory.

• Quick complete sample registration

• Easier and more efficient than paper registration – and greener!

• Provides customised labels and selections

• Drop down options cut down the time and effort involved in completion

• Helps to significantly reduce the scope for misinterpretation or errors

• Audit of submitted registration files

Dashboards

Having instant access to your results and associated certificates is essential, but often the information in its raw form is not enough to make the necessary decisions required to improve and enhance your business. This is why we have introduced ‘dashboards’.

‘Dashboards’ are simply a means of helping you to easily identify high level trends from your results. It is an area in the portal where you can see your information visually (i.e. in graphical form), allowing you to observe trends and fluctuations. We have included a selection of dashboards for you to use now and will make further variations available in the near future.

To login to the portal click here.

You can also download a datasheet if required.